This Privacy Policy explains how pagcor app collects, uses, stores, and protects the personal information of members in the Philippines. By using our platform, you agree to the practices described here. We are committed to keeping your data safe and handling it with full transparency.
Last Updated
June 2025
Applies to all pagcor app members accessing the platform from the Philippines.
When you register and use pagcor app, we collect the personal information necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address provided during registration. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). During identity verification, we may request a copy of a government-issued ID to confirm your identity and age eligibility. When you use our platform, we automatically collect technical data including your device type, browser, IP address, and session activity logs. This technical data helps us maintain platform security, detect irregular activity, and improve the overall experience for members. We do not collect more information than is reasonably necessary for these purposes.
The personal data we collect is used primarily to create and manage your account, process transactions, and provide access to games and features on the platform. We use your contact details to send account-related communications such as verification emails, transaction confirmations, and important service updates. Identity and age verification data is used to comply with regulatory requirements applicable to online gaming operators serving members in the Philippines. Technical and session data is used to monitor platform security, investigate suspicious activity, and ensure fair play across all game categories. We may use aggregated, anonymised data for internal analytics to understand how members use the platform and to improve our services over time. We will not use your personal information for purposes that are incompatible with those stated in this policy without first obtaining your consent. If you have opted in to receive promotional communications, we may also use your contact details to inform you of relevant offers — you can opt out at any time through your account settings.
pagcor app does not sell, rent, or trade your personal information to third-party advertisers or unrelated organisations under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are bound by strict confidentiality obligations. In cases where we are required by law or by a regulatory authority in the Philippines to disclose member information, we will comply with such requirements to the extent mandated. If we detect suspected fraud or illegal activity, we reserve the right to share relevant information with law enforcement agencies or regulatory bodies as permitted by applicable law. Any third-party service providers we engage are required to handle your data only for the specific purpose for which it was shared and in accordance with applicable data protection standards. We do not allow third parties to use your data for their own marketing or commercial purposes. We review our third-party arrangements regularly to ensure ongoing compliance with our data protection commitments.
Your personal data is stored on secure servers using industry-standard encryption and access controls to prevent unauthorised access, loss, or disclosure. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable laws and regulations in the Philippines. Transaction records and identity verification documents may be retained for a longer period to satisfy legal, regulatory, or audit obligations. When data is no longer required for any of these purposes, we take appropriate steps to securely delete or anonymise it. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We conduct regular security reviews to ensure that our data storage practices remain effective and up to date. If you close your account, we will process your data deletion request in accordance with our retention obligations and applicable law.
As a member of pagcor app based in the Philippines, you have the right to request access to the personal data we hold about you at any time. You may also request that we correct any inaccurate or incomplete information in your account records. If you believe that your data is being processed in a manner that is not consistent with this policy or applicable law, you have the right to raise a concern with us directly. In certain circumstances, you may request the deletion of your personal data, subject to our legal and regulatory retention obligations. You have the right to withdraw consent for any data processing activities that are based solely on your consent, without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact our support team using the details provided in your account dashboard. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable regulations.
pagcor app uses cookies and similar tracking technologies to enable core platform functionality, remember your preferences, and maintain your session when you are logged in. Essential cookies are required for the platform to operate correctly and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to collect anonymised data about how members navigate the platform, which helps us identify areas for improvement. No tracking cookies are used to serve third-party advertising or to share your browsing behaviour with external advertising networks. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit some platform features. By continuing to use pagcor app after being informed of our cookie practices, you consent to the use of cookies as described in this policy. We review our cookie usage periodically and update this section whenever our practices change.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable laws and regulations in the Philippines. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how we handle your personal data. Continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. If a change significantly affects your rights or the way we process your data, we will make reasonable efforts to notify you through your registered account. For any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or contact our support team. Your trust is important to us, and we are committed to maintaining the highest standards of data protection for all members.
If you have any questions about how pagcor app handles your personal information, our FAQ page covers the most common member queries in plain Philippine English. You can also review our Terms and Conditions or visit our Responsible Gaming page for more information about how we support our members. Ready to get started or manage your account?